Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Nice and easy to navigate this website.
Nice and easy to navigate this website.
Insurer: MetLife
By: Jaclyn
Th people you speak with are very…
Th people you speak with are very knowledgeable and very nice
Insurer: MetLife
By: customer
Best Pet insurance
Met life since the beginning two years ago has been great. No problems and easy to use. Just upload to the app and get your money direct deposited within a few days. cant be happier.
Insurer: MetLife
By: JM
Quick response to my claim
Quick response to my claim, and easy to understand!
Insurer: MetLife
By: customer
Fast and Easy
This was a very stressful time since my cat is like my child. I had never made a claim before, but it was so easy. It took me maybe 5 minutes and they took care of the rest. It's very reassuring to know when something does go wrong there is someone there to help. I highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: Amy
Simple to use
The claim process is easy and convenient. They notify you of every step and the explanation of benefits is easy to read. The refunds come quickly.
Insurer: MetLife
By: Jodi N.
easy step by step process
easy step by step process
Insurer: MetLife
By: mariam moghaddasi
Metlife has my best buddy’s back.
I can always count on MetLife to evaluate my claims quickly and pay out as expected fast. I rest easy knowing my best buddy is well covered with great vet care.
Insurer: MetLife
By: Christina Bassford