Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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So easy and so quick!
I'm so glad I chose Nationwide pet insurance for my dog! It takes away any 'thinking' when it comes to care for my baby - because I know I'll have help from Nationwide financially. The forms are easy to fill out and submit. The waiting time on the EOB and payments are within a very reasonable timeframe. Thank you Nationwide for giving me peace of mind when it comes to caring for my Dog!
Insurer: Nationwide
By: Alyssa
Very pleased with Nationwide. Prompt response.
Caring, fast responses. When I have to call me on the phone they are courteous.
Insurer: Nationwide
By: 13832
Happy with Nationwide !
Nationwide is easy to submit claims online. They process claims fast and have great customer service when I call.
Insurer: Nationwide
By: Jacky
Best pet insurance!
Nationwide pet insurance gives you peace of mind with every vet visit. The claim submission process is simple and claims are reimbursed quickly!!
Insurer: Nationwide
By: Chelsea
Fast and easy!
I love being able to send in claims via email. You've made the process quick and easy.
Insurer: Nationwide
By: Diann
Excellent service! Easy as 123 to get your claim!
I’m very happy with! Excellent service and very easy to deal with the claims process. Overall could not be happier! Thank you guys for always being there for my little puppy baby.
Insurer: Nationwide
By: Salumeh
Great customer service
Could not be happier knowing my dog is covered. Great customer service. A++++++
Insurer: Nationwide
By: Stephen
I like the fact that the vet could arrange the claim on the spot.
Very good service. It was a help with an unexpected vet trip.
Insurer: Trupanion
By: william
Customer Service is the BEST!
I have only had FIGO for a short time, but already had a claim. The customer service team is so GREAT, they help me with LOTs of questions about coverage, how to do a claim, what to expect, AND they followup to see how my little dog is doing. Highly recommend!
Insurer: Figo
By: Jenny
Very Impressed
I'm very impressed with all of the amenities NWPI offers in addition the claims are processed and deposited into my bank account very quickly!!! I'm so happy I chose Nationwide!
Insurer: Nationwide
By: Lavena