Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great claims processing and customer service!
Submitting claims via the app couldn't be easier! It just takes a few minutes. I love it. And while doing my research for pet insurance your rep was patient and very helpful. Glad I went with you guys!
Insurer: Nationwide
By: Michael
You make Vet visits painless and stress free!
Wonderful affordable insurance that is easy to work with. The wellness coverage cannot be beat!
Insurer: Nationwide
By: Jeffrey
Eases my mind and exceeds my expectations
Very professional, compassionate and reliable
Insurer: Nationwide
By: Denise
Excellent Service
I am super happy with Nationwide Pet Insurance. They are the Best ! I am glad my dog is insured by them. I feel in good hands. They are quick in responding claims.
Insurer: Nationwide
By: Nalan
Effortless!
I am very pleased with the ease of handling my claims. First, I’m so lucky that my vet submits the forms when I ask and Nationwide’s response time is impeccable. Unfortunately my dog has had some health issues and I’m thrilled I chose Nationwide to help me keep him healthy.
Insurer: Nationwide
By: Stephanie
Best pet insurance
My dog had to be taken to the emergency hospital on Thanksgiving where he spent three days. I filed my claim on 12/2, checks were in hand on 12/10. The communication throughout the process was excellent. I know it’s easy to feel when filing on line that you will end up in a black hole, Healthy Paws let me know where I was in the process everyday. My claims were paid exactly per my policy..no questions asked. I have two dogs covered by Healthy Paws, best decision ever.
Insurer: Healthy Paws
By: Robin
So happy to have Healthypaws!
I highly suggest healthypaws to all pet owners I meet. I have had a couple health issues with my frenchie and they have been there along the way. I have had zero issues with Healthypaws which has allowed me to focus on ensuring my boy Claude gets the best care possible.
Insurer: Healthy Paws
By: Drew
Great service and response
Great service and quick payment of claims. I’d encourage any one with a kitten to start on an insurance plan to include WellCare!
Insurer: Nationwide
By: Gregory
Excellent service
Quick, efficient service.
Insurer: Nationwide
By: William
Healthy Paws is Fantactic. Highly Recommend them.
Healthy Paws has been great. My dog has some medical issues and they are always there to help out with the costs. Most recently he had to have surgery and Healthy Paws actually checked in to see how he was doing. They really care. I cannot thank them enough.
Insurer: Healthy Paws
By: Doreen