Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Compassionate and Helpful
I found the Trupanion representatives to be knowledgeable, helpful and most importantly compassionate as they walked me through the claims process and answer any questions I might have. I am so happy we have this insurance and have been very pleased with their response to our needs.
Insurer: Trupanion Canada
By: Elizabeth
We have always been happy with the customer service with your company from a basic phone call inquiry to submitting a claim.
We have always been happy with the customer service with your company, from a basic phone call inquiry to submitting a claim. Everyone seems genuinely interested in the health and well being of our pets.
Insurer: Trupanion Canada
By: Emily
Perfect, Hassle-Free pet insurance!
ALWAYS a perfect, quick and trouble-free process!
Insurer: Trupanion Canada
By: David
Trupanion is the best
Always fast and great service.
Insurer: Trupanion Canada
By: Marilyn
Always helpful easy and fast.
Always helpful, easy and fast.
Insurer: Trupanion Canada
By: Andriana
Ruby and Trupanion
As usual the stress of a sick or injured per is enough to deal with. Having great insurance that handles everything so efficiently is so much appreciated! Would never go without Trupanion!.
Insurer: Trupanion Canada
By: Dana
Awesome customer service by Arabia
Awesome customer service by Arabia
Insurer: Trupanion Canada
By: Charlotte
compassionate reps and service
compassionate reps and service
Insurer: Trupanion Canada
By: Kim
Customer service is fast efficient and friendly as always.
Customer service is fast, efficient, and friendly as always.
Insurer: Trupanion Canada
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: Dan