Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Great service, easy to summit claim, great customer service
I have been a customer of HealthyPaws for 5 years now. Unfortunately I have had to file a claim 4 times total over this time (I have 3 dogs covered). Always quick and easy to summit claim. Great customer service and I have always been pleased with the outcome of my claims.
Insurer: Healthy Paws
By: Paul
Ease of claim
Prompt and professional. I have never filed a claim and was pleased with every aspect of the experience.
Insurer: Trupanion
By: Michael
Well worth it!!
Effective and efficient
Insurer: Trupanion Canada
By: Bev
Trupanion is always there for your pet
From day one Trupanion has been the best Insurance for my puppy. We were lucky that my breeder gave it to us when we picked up our puppy and we just continued it when the time came. I love the way you respond immediately at my veterinarians office and when I in the past had questions about my policy, Thank you for making us feel confident and my pet feel safe and healthy.
Insurer: Trupanion Canada
By: Vincent
Love Trupanion
Great service, response time and communication. I am a happy customer.
Insurer: Trupanion Canada
By: Brad
Kind very easy to work with
Kind very easy to work with
Insurer: Trupanion Canada
By: Theresa
Consistent good service
Our claims with Trupanion over the years have always been handled promptly and professionally and we appreciate that level of customer service.
Insurer: Trupanion Canada
By: Mike
Bailey loves Trupanion
The Vet works with Trupanion at time of check out. Never any problems plus helps with prescription dog food for a limited time.
Insurer: Trupanion Canada
By: Denise
Paid promply, compassionate on passing of dog
Took my Great Dane to the hospital and ultimately he had an pneumonia and passed after 5 days in intensive care. Submitted my claim with Figo Pet Insurance and they paid the entire bill of $8500 and $1000 for the passing of my Great Dane. The deductible and co pay did not apply because I took him to the hospital for an emergency. Claim was settled in less than one day and they were very compassionate on the loss. Highly recommend FIGO Pet Insurance
Insurer: Figo
By: Thomas
Your the best, and very quick getting her claim back we are very worried about her.
I would definily recomend Trupanion to my friends and I do all the times.
Insurer: Trupanion Canada
By: Susan