Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


December 24, 2019

You are always helpful and take the time to ask about my dog.

You are always helpful and take the time to ask about my dog.

Insurer: Trupanion Canada

By: Bonnie

Useful
December 24, 2019

Absolutely amazing service.

Absolutely amazing service. So friendly and personalized.

Insurer: Trupanion Canada

By: Daniel

Useful
December 24, 2019

Allison was very knowledgeable and answered all of my questions !

Allison was very knowledgeable and answered all of my questions !! Thanks!!

Insurer: Trupanion Canada

By: Betty

Useful
December 24, 2019

Peace of mind

Anytime freckles has needed medical attention we have been able to Provide her every need because we have TRupanion Excellent service -excellent product. Thank you for being there for our family are.

Insurer: Trupanion Canada

By: Michael

Useful
December 24, 2019

Chat very responsive.

Chat very responsive. Best claim service. Fast and efficient and direct deposit of payments is available. Very customizable policy. You can choose your deductible and they pay 90% of covered costs, with no maximum.

Insurer: Trupanion Canada

By:

Useful
December 24, 2019

My girl

Dealing with everything has bern so easy. Especially being worried about my little girl. I really appreciate everything

Insurer: Trupanion Canada

By: Joanne

Useful
December 24, 2019

Easy to submit claims quick process

Easy to submit claims, quick process

Insurer: Trupanion Canada

By: Karen

Useful
December 24, 2019

Evan rocks

Evan rocks

Insurer: Trupanion Canada

By: Thomas

Useful
December 24, 2019

Trupanion Rocks

Every time I called Trupanion for help they were amazing. All of my cats claims were processed and paid without any stress. I couldn't be more happy with my choice to use Trupanion.

Insurer: Trupanion Canada

By: Tammy

Useful
December 24, 2019

Excellent work

Excellent work

Insurer: Trupanion Canada

By: Harold

Useful

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