Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Happy I have Embrace!
Filing the claim through the app is easy. I get quick feedback and my refund is done quickly.
Insurer: Embrace
By: Beth
Helpful and Caring
Everyone is very helpful and caring any time I needed to call on the phone.
Insurer: Trupanion
By: Alvin
Trupanion is Great!
Trupanion has been prompt, and very helpful with our pets illness. They are always courteous when I talk to them or have questions.
Insurer: Trupanion
By: Karen
Great customer service
Great customer service
Insurer: Trupanion
By: Calla
High Paws to Trupanion!
Thank you for making pet claims so easy in collaboration with my awesome vet Cat Doctors. I really wish using MY health insurance was this easy & convenient!
Insurer: Trupanion
By: Carole
Ease in submitting a claim
Easy and fast I have recommended you to a friend and two family members who just got new puppies. Thank you
Insurer: Trupanion
By: Sandra
Fast claim processing
Fast response.
Insurer: Trupanion
By: Jane