Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Very helpful and listened.
Very helpful and listened. I was concerned about my yearly rate going up and he helped me with that
Insurer: Trupanion
By: Amy
Because every experience I had with Trupanion has been outstanding.
Because every experience I had with Trupanion has been outstanding. From answering questions on the phone to saving Shiner's life. Trupanion employees have constantly made me feel that they care and or commitment to helping me and my kittens.
Insurer: Trupanion
By: Nissa
Extremely responsive to handling claims and always able to help with any questions regard my pets needs.
Extremely responsive to handling claims and always able to help with any questions regard my pets needs.
Insurer: Trupanion
By: Linda
Everyone is always friendly and the best service
Everyone is always friendly and the best service
Insurer: Trupanion
By:
Love trupanion
So easy to do and if I don't understand something I can call and they always help
Insurer: Trupanion
By: Michelle
Thank you Trupanion!
It is difficult to have a sick pet and reassuring to have access to good care. Trupanion is helpful with timely with responses.
Insurer: Trupanion
By: Deborah
Great customer service
Great customer service
Insurer: Trupanion
By: Jessica
Awesome company
I highly recommend your services. Your customer service is awesome and there to answer any questions. Molly has had surgery for cancer a few times over the years and just recently had a bad tooth removed. You process and send claims out quickly. This has helped us out tremendously being able to not worry if something arises and could possibly having a large vet bill. Thank you for all that you do!!
Insurer: Trupanion
By: Carla