Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Fast service
I highly recommend you ,you have very fast service. Thank you.
Insurer: Trupanion
By: Peter
Tremendous Insurance
Always excellent. So happy I have your insurance.
Insurer: Trupanion
By: Deb
Great customer service
Great and Quick service. Thanks
Insurer: Trupanion
By: Anthony
I was so pleased with the ease and simplicity of filling a claim.
I was so pleased with the ease and simplicity of filling a claim. I was even happier with the speed of Trupanion to pay me. Highly recommend!
Insurer: Trupanion
By: Brian
Puppy dental claim
It was easy to file the claim and the communication related to the claim processing and payment was informative and greatly appreciated.
Insurer: Trupanion
By: Carolyn
Every person I have talked to at Trupanion has been very friendly and knowledgeable.
Every person I have talked to at Trupanion has been very friendly and knowledgeable. It's such a pleasure to do business with them.
Insurer: Trupanion
By: Betty
Great Expedient Services
Pleased with my experience in dealing with Trupanion and its Reps
Insurer: Trupanion
By: Joseph
Always great service
Always great service
Insurer: Trupanion
By: Joseph
Expensive and not much covered
First time using insurance and claim denied. Then we appealed and get had to call in and deal with your company for us. Finally paid it; but when signing up plan we thought covered a lot more then it does. Regular checkups and deworming etc not covered nor used toward deductible
Insurer: Trupanion
By: Robert
Thank Goodness for Trupanion
It was fast, and efficient..and the emergency clinic we dealt with were very happy that we were dealing with trupanion as their own experiences were positive as well,
Insurer: Trupanion Canada
By: Lesliey