Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Trupanion has been exceptional and the customer service has been wonderful
Trupanion has been exceptional and the customer service has been wonderful
Insurer: Trupanion Canada
By: Sean
Very informative and knew her stuff!
Very informative and knew her stuff!
Insurer: Trupanion Canada
By: Corryn
Consistently good service
I have consistently had a good experience with Trupanion in the 4 years since I signed up. I have frequently recommended Trupanion to my friends who have pets.
Insurer: Trupanion
By: Cynthia
One less issue
Timely replies to submitted bills...reimbursements have been helpful...strongly recommend...at least this aspect of our Yorkie's condition is one less issue to contend with...Barry Schneider
Insurer: Trupanion
By: Ellen
So far Trupanion has been easy to deal with
So far Trupanion has been easy to deal with
Insurer: Trupanion
By: Debbie
The ladies were very helpful kind and so patient.
The ladies were very helpful, kind, and so patient. I really needed help and they did so very kindly.
Insurer: Trupanion
By: Mary
Excellent experience using Trupanion!
Easy to file claims check arrived promptly. Much better than the other insurance we had for our older dog!
Insurer: Trupanion
By: Jessica
Easy great prices works with you.
Easy, great prices, works with you.
Insurer: Trupanion
By: Martha
Professional
Excellent! Easy to fill up a claim, fast and efficient, as always!
Insurer: Trupanion
By: Christopher
Trupanion is the best
Love the service & how Trupanion try to help with my Prothos medical and treatment fast and efficient
Insurer: Trupanion Canada
By: Jenny