Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Trupanion is Wonderful!
Trupanion is the absolutely BEST!
Insurer: Trupanion Canada
By: Kimberley
Wonderful swevice
Wonderful swevice
Insurer: Trupanion
By: Valerie
Every encounter with Trupanion has been a good one.
Every encounter with Trupanion has been a good one. I am always recommending Trupanion to friends.
Insurer: Trupanion
By: Kathy
Helping you help look out for your pets
This time the claim was processed in a prompt fashion. Last claim took an inordinate amount of time and several inquiries, unusual for Trupanion.
Insurer: Trupanion
By: Elizabeth
Good service most of the time!
Good service, most of the time!
Insurer: Trupanion
By:
The staff is always very friendly and helpful
The staff is always very friendly and helpful
Insurer: Trupanion
By: Elayne
As always the representatives of the company were very helpful and pleasant.
As always, the representatives of the company were very helpful and pleasant. I love that everything is clear upfront and there are no real surprises. My experience with the company has always been a hassle free and fast.
Insurer: Trupanion
By: Angie
The person I talked to was very friendly and helpful.
The person I talked to was very friendly and helpful.
Insurer: Trupanion
By: Danielle
I have never needed to use the insurance but all the humans I've spoken with were upbeat and helpful and understand my dog Charlie is 100% a family member.
I have never needed to use the insurance but all the humans I've spoken with were upbeat and helpful and understand my dog Charlie is 100% a family member. The price per month is not the cheapest but covers what I wanted.
Insurer: Trupanion
By: Sherry
Trupanion ... Saving Lives Every Day !!
As a matter of fact ... I just recommended you to a friend last night. The claims process is extremely user friendly ! Your turnaround time is usually very fast too. I am so thankful to have you !!! My Finn would not be alive today if wasn't for Trupanion. Your guys ROCK !!! Thank You So Much for having our back !!!
Insurer: Trupanion
By: Jean