Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Rodent poison ??
Trupanion is very responsive to claims!
Insurer: Trupanion
By: Toni
Always there!!!!
Trupanion was prompt and helpful. My claim was processed fast which really helps! Trupanion has been here for us when we really needed them! I will continue to recommend Trupanion to all my friends and family! Thanks again Trupanion! You are a life saver in more ways than one! Sincerely, Dawn and Winnifred Cox
Insurer: Trupanion
By: Dawn
Stress free and prompt claim processing
Working with Trupanion is super easy & stress free. Claims are processed promptly with zero hassle.
Insurer: Trupanion
By: Andrea
Excellent customer service
Have been with Trupanion since 2000 and I do not have one negative thing to say about this company. Always prompt and courteous and truly care about the well being of your pet.
Insurer: Trupanion Canada
By: Joanne
Quick service
Very quick service when claim submitted.
Insurer: Trupanion
By: Tina
Excellent Pet Insurance!
Very easy to file a claim online! Quick response on receipt of online claim, status of claim & insurance reimbursement!
Insurer: Trupanion
By: Romeo
Trupanion Rocks!
Friendly knowledgeable staff and quick claims service- what's not to like?
Insurer: Trupanion
By: Susan
Excellent service once again.
Prompt and efficient claim processing has been, and continues to be, my experience with Trupanion.
Insurer: Trupanion Canada
By: Deidre
A very happy client for almost 10 yrs.
We have been with Trupanion for almost 10 years now and are very thankful that we are. The service is great and it makes unexpected vet visits much easier to deal with.
Insurer: Trupanion Canada
By: Glynis