Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


February 11, 2020

ASPCA is the best provider, best value for the money, hassle free claims, superior customer service.

ASPCA provides best insurance for the money. They do not hassle you when you file a claim. Claims are processed quickly if you provide adequate documentation. They care about your pets, following up with phone calls to see how your pet is doing.. I recommend them to anyone who ask me about pet insurance.

Insurer: ASPCA

By: angeline

Useful
February 11, 2020

Because the people are polite and courteous.

Because the people are polite and courteous.

Insurer: Trupanion

By: david

Useful
February 11, 2020

good customer service

good customer service

Insurer: Trupanion

By:

Useful
February 11, 2020

Trupanion - peace of mind!

Trupanion is wonderful! You all don't waste time and are very responsive to questions. I am well-pleased.

Insurer: Trupanion

By: Suzanne

Useful
February 11, 2020

Trupanion has been very easy to deal with and always friendly service with outcomes I can be happy with

Trupanion has been very easy to deal with and always friendly service with outcomes I can be happy with

Insurer: Trupanion

By:

Useful
February 11, 2020

Good service and customer agent

Good service and customer agent

Insurer: Trupanion Canada

By:

Useful
February 11, 2020

great service

Very efficient,fast reply

Insurer: Trupanion Canada

By: Louise

Useful
February 11, 2020

No long wait for my call to be answered.

No long wait for my call to be answered. Great customer service.

Insurer: AKC

By: Suzanne

Useful
February 11, 2020

Easy to change policy.

All questions answered. Very responsive. Easy to change policy. Thanks. Barry

Insurer: AKC

By: Barry

Useful
February 11, 2020

Personable and helpful!

Chelsea was quite personable and helpful. She should be praised for her good work!

Insurer: AKC

By: Carole

Useful

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