Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because everyone is super helpful
Because everyone is super helpful
Insurer: Trupanion
By: Doris
From start to first ALL of my experiences with Trupanion have been positive.
From start to first ALL of my experiences with Trupanion have been positive. This is my first dog and I just adopted her Nov 1st. My vet recommended Trupanion and I am so glad that I listened. Every customer service person is knowledgeable and caring. Each person speaks of my pet by name and understands and guides me through the process. I could not have made a better decision than to choose Trupanion.
Insurer: Trupanion
By: Lisa
From start to first ALL of my experiences with Trupanion have been positive.
From start to first ALL of my experiences with Trupanion have been positive. This is my first dog and I just adopted her Nov 1st. My vet recommended Trupanion and I am so glad that I listened. Every customer service person is knowledgeable and caring. Each person speaks of my pet by name and understands and guides me through the process. I could not have made a better decision than to choose Trupanion.
Insurer: Trupanion
By: Lisa
Good coverage and customer service
Good coverage and customer service
Insurer: Trupanion
By: Milt
Trupanion helped us cover a surgery for Poe and was extremely helpful answering questions on the phone.
Trupanion helped us cover a surgery for Poe and was extremely helpful answering questions on the phone.
Insurer: Trupanion
By: Duncan
Very pleased with the service
Very pleased with the service
Insurer: Trupanion
By: Jackie
Very satisfied with Trupanion experience over 5 years.
Very satisfied with Trupanion experience over 5 years.
Insurer: Trupanion
By: David
We have always had an awesome experience with Trupanion support and their insurance.
We have always had an awesome experience with Trupanion support and their insurance.
Insurer: Trupanion
By:
We LOVE Trupanion!
I love Trupanion! You guys have been so helpful through everything! I also recommend you to everyone looking for pet insurance!
Insurer: Trupanion
By: Alyssa
So far service has been good
So far service has been good
Insurer: Trupanion Canada
By: Leonard