Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


February 22, 2020

Best decision i ever made for my pet was getting Nationwide Pet Insurance

Pet insurance is the best care you could get for you pet. The whole pet plus wellness really does cover all your pets needs and emergency needs. Claims took a minute to figure out but customer service was there to help me file the correct way.

Insurer: Nationwide

By: Nicole

Useful
February 22, 2020

Trupanion has come through!

Trupanion has been exceptionally efficient, responsive and expeditious in reviewing, accessing and reimbursing me the calculated amount during what has been a long and stressful period putting my cat through cancer treatments.

Insurer: Trupanion

By: Chris

Useful
February 22, 2020

Great service great people

The claim was handled quickly and efficiently, that you for speedy service.

Insurer: Trupanion Canada

By: alan

Useful
February 22, 2020

Great value for the price of services provided.

Great value for the price of services provided. Very friendly and sympathetic staff.

Insurer: Trupanion Canada

By: Philip

Useful
February 22, 2020

Cowboy's illness

Great turnaround time between claim being submitted and claim being settled. Highly recommend Trupanion!

Insurer: Trupanion

By: Beverly

Useful
February 22, 2020

Here for us through the tough times

Trupanion has been with us through good and bad. Our beloved pup has lymphoma and has been through chemo. We've been blessed to have more time with him because if Trupanion. Although he recently came out of remission and we don't know how much longer he will have, we are grateful for every moment. Trupanion has given us peace of mind no matter what the circumstances may be. Thanks Trupanion. I will always highly recommend you.

Insurer: Trupanion

By: Liz

Useful
February 22, 2020

LOVE IT, ONE OF MY BEST DECISIONS...

THE COMPANY SERVICE IS FAST, PRECISE AND EXCELLENT.

Insurer: Trupanion

By: Patsy

Useful
February 22, 2020

Love Trupanion!!!!

Always helpful and your company takes a lot of strain off the bills for our baby!!!

Insurer: Trupanion

By: Anne

Useful
February 22, 2020

Same as always.

Same as always. It couldn't get any better.

Insurer: Trupanion

By: Bill

Useful
February 22, 2020

they have been very friendly and helpful so far

they have been very friendly and helpful so far

Insurer: Trupanion

By:

Useful

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