Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Amazing!!!!
I cannot express how pleased I am with Nationwide Pet Insurance. We are heading into Piper's second knee surgery in less than a year and have had many many claims from Dr.s appointments and therapy. Not once has Nationwide not covered a claim. They are extremely prompt and excellent at communicating claim information. I couldn't imagine doing these surgeries without Nationwide Pet. It certainly helped lessen the financial stress. Thank you from the bottom of our hearts!
Insurer: Nationwide
By: Megan
EFFICIENT
CLAIMS ARE ALWAYS HANDLED EXPEDIITIOUSLY. NO FOLLOW UP CALLS ARE NEEDED - BUT WHEN SO, EMPLOYEES ARE ALWAYS COURTEOUS, HELPFUL, AND TAKE CARE OF THE SITUATION. GOOD COMPANY...
Insurer: Embrace
By: JULIA
For wellness and Emergency Nationwide contues to be the bes.
Your response continues to improve to excellent and your followup contact is always appropiate to assist home owners.
Insurer: Nationwide
By: Mary
Big Thanks for helping!
I am very happy with how our pets health is important to the company, I always have positive interaction with agents and get my answers cleared!
Insurer: Nationwide
By: Marina
ease of filing claims. fair amd fast.
I was referred to Nationwide by another pet owner. Very happy with options, questions answered, and service. Thank you.
Insurer: Nationwide
By: Bebe
Your people are the very best to work with and I wouldn’t insure with anyone else!
I’ve always had the best experience with Nationwide. Your customer service is great. Lily and I both thank you very much for all of your help.
Insurer: Nationwide
By: Aleta
Effortless and Quick
I would recommend this insurance to any and every pet owner. The ease of submitting online claims and the response time is outstanding. I am a VERY SATISFIED policy holder :)
Insurer: Nationwide
By: Athina
Because of you our dog can get the best care!
Adopted our English Bulldog when she was three. We were told she had no health problems. And maybe she didn’t at the time. Our baby had one thing after another but thankfully Nationwide was on our side! We can’t say thank you enough!
Insurer: Nationwide
By: April
Awesome
Very good insurance, fast and easy to submit claims.
Insurer: Nationwide
By: Starr