Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 19, 2020

Great Pet Insurance and great people/company to deal with.

Great Pet Insurance and great people/company to deal with.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Claim

Very easy to file claim. Great customer service.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Very efficient and helpful service.

Very efficient and helpful service.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Customer Service

Customer Service

Insurer: Trupanion

By:

Useful
March 19, 2020

From speaking with Representatives at your trial and then I realize that they truly care about my pet and are eager to help me in my endeavors

From speaking with Representatives at your trial and then I realize that they truly care about my pet and are eager to help me in my endeavors

Insurer: Trupanion

By:

Useful
March 19, 2020

I got answers to my questions in a helpful friendly way.

I got answers to my questions in a helpful friendly way.

Insurer: Trupanion

By:

Useful
March 19, 2020

Love that they work with my veterinary's office directly so coverage is applied right at time of service!

Love that they work with my veterinary's office directly so coverage is applied right at time of service!!! Fabulous customer service!!! Trupanion is truly a pleasure to do business with. Thank you Trupanion!!!

Insurer: Trupanion

By:

Useful
March 19, 2020

Snuggles is doing great.

Love trupanion. It did take awhile, but they covered around 8,000 or more for my cat, Snuggles. They are still paying on her prescriptions..

Insurer: Trupanion

By:

Useful
March 19, 2020

Always confident with Trupanion

Trupanion is excellent. Claims are paid quickly and we feel so taken care of, especially for our pet.

Insurer: Trupanion

By:

Useful
March 19, 2020

Because I have already recommended Trupanion to an acquaintance and met other who are also happy with Trupanion

Because I have already recommended Trupanion to an acquaintance and met other who are also happy with Trupanion

Insurer: Trupanion Canada

By:

Useful

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