Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 19, 2020

Very satisfied with Nationwide and often recommend to other's who don't have pet insurance.

I recommend Nationwide a Pet Insurance and am very happy I purchased it for Maverick. They're always there for you and gives you peace of mind should you ever question healthcare for your pet.

Insurer: Nationwide

By: Joni

Useful
March 19, 2020

Great insurance company!

I have a 6 year old frenchie whose had several serious health issues since the age of 1. Without healthy paws, I’d be several thousands of dollars in debt trying to treat my baby. My annual deductible is almost always met within one vet visit, and I get reimbursed a majority of what I pay out after that. Their app is easy and quick to use when filing and checking on claims, and reimbursement comes within a reasonable amount of time. I highly recommend this pet insurance company!

Insurer: Healthy Paws

By: Arianne

Useful
March 19, 2020

Great peace of mind!

My furry friend was so well treated and recovered nicely. I did not have to put off vet services that were needed due to cost because I knew he was covered. Thank you for being there for us!

Insurer: Nationwide

By: Shirley

Useful
March 19, 2020

Great Pet Insurance and great people/company to deal with.

Great Pet Insurance and great people/company to deal with.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Claim

Very easy to file claim. Great customer service.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Very efficient and helpful service.

Very efficient and helpful service.

Insurer: Trupanion Canada

By:

Useful
March 19, 2020

Customer Service

Customer Service

Insurer: Trupanion

By:

Useful
March 19, 2020

From speaking with Representatives at your trial and then I realize that they truly care about my pet and are eager to help me in my endeavors

From speaking with Representatives at your trial and then I realize that they truly care about my pet and are eager to help me in my endeavors

Insurer: Trupanion

By:

Useful
March 19, 2020

I got answers to my questions in a helpful friendly way.

I got answers to my questions in a helpful friendly way.

Insurer: Trupanion

By:

Useful
March 19, 2020

Love that they work with my veterinary's office directly so coverage is applied right at time of service!

Love that they work with my veterinary's office directly so coverage is applied right at time of service!!! Fabulous customer service!!! Trupanion is truly a pleasure to do business with. Thank you Trupanion!!!

Insurer: Trupanion

By:

Useful

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