Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,730

Customer Service 77,038

Price Satisfaction 23,511

Other 15,648

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50931 - 50940 of 77038 results

March 23, 2020

Healthy Paws claim service was outstanding

I had filed claims previously not knowing what would be or would not be covered. The Healthy Paws service team was very helpful in providing an explanation for me. Then, when Coco needed emergency surgery for a urinary track problem I couldn't believe the total cost. However, I submitted the claim. The claim and service team were very responsive and provided excellent communication. The claim was approved and the check was received very quickly. I am so glad I decided to have coverage through Healthy Paws.

Insurer: Healthy Paws

By: Mark

Useful

March 23, 2020

Very reliable

Pet illness can as bad or worse than people illness and healthy paws helped ease the painful time. They were considerate, empathetic and caring. Thank you very much.

Insurer: Healthy Paws

By: Michael

Useful

March 23, 2020

Super easy to submit claims.

Nationwide Pet Insurance make submitting claims super easy. Fast turnaround and I have had great customer service when I've reached out to them both via email and phone.

Insurer: Nationwide

By: Patricia

Useful