Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Excellent service, ease of claim submission and a sense that Nationwide really does care!
Nationwide provides great pet coverage. We’ve used them for about 15 years now and wouldn’t think of using anyone else.
Insurer: Nationwide
By: Jennifer
Quick and easy
Overall a very good company with good coverage at a reasonable price. My only wish would be if they were to have their own app for making claims instead of using a third party. Would be nice to have the ability to not only submit a claim (what it currently does) but to also check on its status as it works through the process. Otherwise, very happy with the plan and service.
Insurer: Nationwide
By: Kevin
Positive Experience
Vet helpline was good as well as a call to confirm my coverage when we were deciding on treatment. Claims are easy to submit.
Insurer: Nationwide
By: Erin
Trupanion is such a relief!
My Charlie has such allergies that he needs constant monitoring, medication and special food. The veterinarian costs are constant ( and they take such good care and go over every cost option). Trupanion has helped me care for them. Easy, fast and courteous
Insurer: Trupanion
By: Lori
Amazing
Words cannot express how thankful I am for what you guys have done to help me and my baby boy Nemo get through this hard time. I may not know what will happen in the next few days with my baby, but I do know that you guys made it a lot easier for me financially while dealing with this tough time. I am beyond thankful for your coverage and services. Thank you from the bottom of my heart ❤️
Insurer: Healthy Paws
By: Christine
excellent customer service very easy and fast to file a claim
excellent customer service, very easy and fast to file a claim
Insurer: Trupanion
By:
Shelby
I highly recommend Trupanion to friends, family and pet owners.
Insurer: Trupanion Canada
By:
princess she had leg surgery last year and no problem with you guys thanks so much
princess she had leg surgery last year and no problem with you guys thanks so much
Insurer: Trupanion Canada
By: