Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


April 07, 2020

Both agents I spoke with were very helpful knowledgeable eager to assist me with my goal I was wanting to achieve and both were very friendly.

Both agents I spoke with were very helpful, knowledgeable, eager to assist me with my goal I was wanting to achieve, and both were very friendly.

Insurer: Trupanion

By:

Useful
April 07, 2020

Because you guys are very good.

Because you guys are very good. You reimburse what you claim to.

Insurer: Trupanion

By: Geoff

Useful
April 07, 2020

I have always received courteous professional and friendly service

I have always received courteous, professional and friendly service

Insurer: Trupanion

By:

Useful
April 07, 2020

Outstanding service thank you

Outstanding service thank you

Insurer: Trupanion Canada

By: Doreen

Useful
April 07, 2020

Trupanion is great!!

Trupanion is a fantastic company. My claims are always processed quickly and if I have any questions the representatives are always kind and helpful. I am so glad I have Trupanion medical insurance for my little dog!!

Insurer: Trupanion Canada

By: Jackie

Useful
April 07, 2020

So glad for my pet insurance

Always great!

Insurer: Trupanion

By: Patricia

Useful
April 07, 2020

As always you are all patient and kind

As always you are all patient and kind

Insurer: Trupanion

By: Cheri

Useful
April 07, 2020

Bc that is my experience.

Bc that is my experience. I'll wait and see how the monetary portion of my claim is handled, however, before I give high recommendations to people. But every time I've spoken with someone on the phone, they are lovely.

Insurer: Trupanion

By: Tricia

Useful
April 07, 2020

Because of their customer service and how helpful JulesWas!

Because of their customer service and how helpful JulesWas!

Insurer: Trupanion

By: Susan

Useful
April 07, 2020

Ease of Service!

Ease of submitting claim, friendly customer service and fast response. Also, just received my refund. Thanks

Insurer: Trupanion

By: Juleah

Useful

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