Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


April 09, 2020

Because you've always reimbursed me as I should be worked with me when I had financial issues and have excellent responsiveness

Because you've always reimbursed me as I should be, worked with me when I had financial issues, and have excellent responsiveness

Insurer: Trupanion

By: anna

Useful
April 09, 2020

Devin was wonderful to deal with.

Devin was wonderful to deal with.. as has every person I have ever spoken to at Trupanion..

Insurer: Trupanion Canada

By: Rosemary

Useful
April 09, 2020

Easy to file claims.

Easy to file claims. Friendly phone staff.

Insurer: Trupanion Canada

By: Dane

Useful
April 09, 2020

Alicia was friendly and helpful.

Alicia was friendly and helpful.

Insurer: Trupanion

By: Angela

Useful
April 09, 2020

excellent service

excellent service

Insurer: Trupanion

By: Jack

Useful
April 09, 2020

Very kind.

Very kind.

Insurer: Trupanion

By: James

Useful
April 09, 2020

Trupanion has always been great when my dog has had an health issue.

Trupanion has always been great when my dog has had an health issue. Also they explain why something wasn't covered.

Insurer: Trupanion Canada

By: Jenn

Useful
April 09, 2020

Great experience with Trupanion

Always great service

Insurer: Trupanion

By: Diane

Useful
April 09, 2020

Satisfied

Always prompt service. When I've had to call, always courteous.

Insurer: Trupanion

By: Patrick

Useful
April 09, 2020

Best customer service

Always thorough, attentive, and prompt thank you!

Insurer: Trupanion

By: Michael

Useful

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