Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Process
Ease of application process and great response times.
Insurer: Trupanion Canada
By: Robert
Efficient and so helpful.
Efficient and so helpful. Thank you!
Insurer: Trupanion Canada
By: Juliet
I have consistently had great experiences with this company including quick turn arounds with claims.
I have consistently had great experiences with this company, including quick turn arounds with claims. I recently spoke with Sarah and she went above and beyond my expectations to resolve an issue I was having trying to add my pet to my account. This is a company I will continue to do business with and recommend.
Insurer: Trupanion
By: Ana
Trupanion = Peace of Mind
Trupanion has been there for my dogs including emergency life saving surgery. I would recommend to anyone thinking about getting insurance for their pet.
Insurer: Trupanion Canada
By: Ron
Excellent service
Always expedient, and professional
Insurer: Trupanion
By: Debbie
We are so happy we purchased this
AS usual, everything went through with no issues to file a claim on our dog. We are so happy we purchased this for our David.
Insurer: Trupanion
By: Angela
Customer service is good.
Customer service is good. Easy to get a human being, answer the phone quickly and can answer questions quickly. For one healthy young springer, premium is very high
Insurer: Trupanion
By: Mary
Thankful!
Easy to submit claims and prompt service each time
Insurer: Trupanion
By: Connie