Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


April 21, 2020

Wonderful customer service

Wonderful customer service

Insurer: Trupanion Canada

By:

Useful
April 21, 2020

Any representative of your company has always been extremely informative and sympathetic to our needs.

Any representative of your company has always been extremely informative and sympathetic to our needs. We always recommend you to anyone we know who has just gotten a puppy. We thank you for being a company we can rely on.

Insurer: Trupanion

By: Richard

Useful
April 21, 2020

Friendly attentive and helpful.

Friendly, attentive and helpful.

Insurer: Trupanion

By: Kelsea

Useful
April 21, 2020

I've had you guys for years for all my pets Everyone has been awesome

I've had you guys for years for all my pets Everyone has been awesome

Insurer: Trupanion

By: Lynn

Useful
April 21, 2020

They are there for you and they answer questions quickly & professionally.

They are there for you and they answer questions quickly & professionally.

Insurer: Trupanion

By: Kathryn

Useful
April 21, 2020

Well everything has been smooth up to this point.

Well everything has been smooth up to this point. Customer service was very nice. I can't give it a higher score till I deal with a issue with my pet and see how the service is

Insurer: Trupanion

By: GREG

Useful
April 21, 2020

Trupanion is a true friend

Affordable pricing options, great customer service, hassle free reimbursement process!

Insurer: Trupanion

By: John

Useful
April 21, 2020

Agent offered solutions that worked for my budget and my concern for my pet

Agent offered solutions that worked for my budget and my concern for my pet

Insurer: Trupanion

By: Katherine

Useful
April 21, 2020

Because I've had exceptional service and recommended it to friends.

Because I've had exceptional service and recommended it to friends.

Insurer: Trupanion

By: Weston

Useful
April 21, 2020

Customer service is great!

Customer service is great!

Insurer: Trupanion

By: Verna

Useful

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