Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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I’m so glad I have pet insurance. My almost $2000 Bill was 90% paid
Claims were handled so quick. I was amazed!
Insurer: Nationwide
By: CAROL
Excellent service
Never ever had any problems in dealing with my pet's claims. I would definitely recommend you guys for insurance
Insurer: Nationwide
By: Joyce
Consistent and works well with others
Consistent and timely with responses and check reimbursements. Decent at explanations (not better than decent because of all the insurance jargon, but doesn't necessarily overly complicate things).
Insurer: Nationwide
By: Kristina
I've received great service always from Nationwide Pet Insurance
Great service
Insurer: Nationwide
By: Dr
Far exceeds expectations in every category
I’ve recommended Nationwide Pet insurance to everybody I know since getting my pet policy. Claims couldn’t be easier. I am so relieved to know I have somebody helping me keep my dog as healthy and happy as possible throughout his whole life.
Insurer: Nationwide
By: Stephanie
Great service and quick reimbursement
So glad to have your help.
Insurer: Nationwide
By: Helen
Very quick and efficient
Excellent service!
Insurer: Nationwide
By: Evelo
Great customer service!!
Thank you for being so nice and helpful. All my calls were taken off, so no complaints
Insurer: Nationwide
By: Iaroslav
Super Easy!
Love Nationwide Pet Insurance! We got it as soon as we got our puppy and a year and a half later, still super happy with it. So easy to make my claims within the app and great communication all the time.
Insurer: Nationwide
By: Kim
Thank you!!!
It’s been an easy process and reimbursement has been quick 👍 thank you!!!
Insurer: Nationwide
By: Josie