Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Everyone who has a pet, needs Trupanion!
I've had Trupanion for many years, They make everything so easy, always so caring, friendly and understanding!
Insurer: Trupanion
By: Penny
Fast and efficient reimbursement
Fast efficient reimbursement. Trupanion pays the vet directly and I pay the difference that is not covered.
Insurer: Trupanion Canada
By: Lynn
Extremely happy!!
Everything was done in a timely manner and the claim was explained in detail. Definitely recommend to others, and already have!!!
Insurer: Trupanion
By: Rosemary
Great service and very reasonably priced
Great service and very reasonably priced
Insurer: Trupanion
By: Robert
Very satisfied with Trupanion
I have a special needs pup & on Insulin & Cushing's meds along with meds for a CCL tear. Trupanion covers the meds & that has helped me to give my pup an extended quality life. Each time I had to speak with a customer service representative, they have been kind & helpful.
Insurer: Trupanion
By: Sheree
Trupanion is simply the very best of the best!
Trupanion is simply the very best of the best! So many many thanks for everything you do
Insurer: Trupanion
By: Betsy
Thank you.
Trupanion's Customer Service personnel are professional and pleasant.
Insurer: Trupanion
By: Lori
Amazing service
Amazing service as always
Insurer: Trupanion Canada
By: Vanessa
A good support team
Easy online claim submission and overall support of our dog.
Insurer: Trupanion Canada
By: Isaiah