Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Trupanion is a true blessing
Abby is our first true inside dog. We were empty nesters when we got her and we can’t imagine a home without her. She’s been a very healthy dog but since December she’s needed 3 major surgeries and don’t what we would have done without Trupanion. Thank you doesn’t come close to expressing what we feel
Insurer: Trupanion
By: Jan
Your service is fantastic thank you
Thank you for helping precious and I I am very thankful for your service
Insurer: Nationwide
By: Frank
Everyone who has a pet, needs Trupanion!
I've had Trupanion for many years, They make everything so easy, always so caring, friendly and understanding!
Insurer: Trupanion
By: Penny
Fast and efficient reimbursement
Fast efficient reimbursement. Trupanion pays the vet directly and I pay the difference that is not covered.
Insurer: Trupanion Canada
By: Lynn
Extremely happy!!
Everything was done in a timely manner and the claim was explained in detail. Definitely recommend to others, and already have!!!
Insurer: Trupanion
By: Rosemary
Great service and very reasonably priced
Great service and very reasonably priced
Insurer: Trupanion
By: Robert
Very satisfied with Trupanion
I have a special needs pup & on Insulin & Cushing's meds along with meds for a CCL tear. Trupanion covers the meds & that has helped me to give my pup an extended quality life. Each time I had to speak with a customer service representative, they have been kind & helpful.
Insurer: Trupanion
By: Sheree