Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Promptness courtesy - can talk to a real person almost immediately Good follow up and fair payment
Promptness, courtesy - can talk to a real person almost immediately Good follow up and fair payment
Insurer: Trupanion
By: Donna
Anxiety reducing pet insurance
Very fast and thorough service!! Very satisfied!!
Insurer: Trupanion
By: Robert
Because everyone there is so lovely and friendly and caring.
Because everyone there is so lovely and friendly and caring. You guys are terrific!!!
Insurer: Trupanion
By: Veronique
Trupanion is great.
Trupanion is great. Customer service is excellent and they pay claims very quick quickly!
Insurer: Trupanion
By: Ellen
Trupanion is the best Pet Insurance
Trupanion always responds in a timely manner and my reimbursements are deposited very soon after my invoice submission.
Insurer: Trupanion
By: Nathan
Always great service.
Always great service.
Insurer: Trupanion Canada
By: Joe
Always helpful claim assistance
Very helpful and kind person assisted me and answered all of my questions
Insurer: Trupanion Canada
By: Anne-Marie