Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


June 20, 2020

Healthy Paws is an AWESOME pet insurer and I HIGHLY recommend them!

This insurance company has been really easy to work with and the claims process is fast!

Insurer: Healthy Paws

By: TAMMY

Useful
June 20, 2020

Nationwide is Fantastic!

I have been very satisfied with Nationwide and will absolutely continue to use them and recommend their service.

Insurer: Nationwide

By: Karen

Useful
June 20, 2020

Best Pet Insurance and very trustworthy

I have never been so happy with Trupanion Pet Insurance. I have used Pet Insurance before I was so disappointed they were just terrible. I always speak so highly of Trupanion Pet Insurance.

Insurer: Trupanion

By: Linda

Useful
June 20, 2020

Claims\Paid Quickly

They are on top of claims, Every tome one is submitter, they send an email saying they are on it, then another to say what they paid. Their agents have always been friendly, too.

Insurer: Trupanion

By: Shari

Useful
June 20, 2020

Great to have support when needed!

Our first experience necessitating the help from Trupanion and the whole experience from start to finish could not have been more pleasing! Thank-you Trupanion for your help and service!

Insurer: Trupanion Canada

By: Jackie

Useful
June 20, 2020

I appreciate the quick resolution to claims and keeping me informed during the process.

I appreciate the quick resolution to claims and keeping me informed during the process.

Insurer: Trupanion

By: Julie

Useful
June 20, 2020

Peace of mind

Very fast service

Insurer: Trupanion

By: Elsa

Useful
June 20, 2020

smooth process no hassles.

smooth process, no hassles. Easy to submit online and timely response

Insurer: Trupanion

By: Katherine

Useful
June 20, 2020

The staff are very animal oriented address your pets name and ask how they are.

The staff are very animal oriented, address your pets name and ask how they are.

Insurer: Trupanion

By: MARY

Useful
June 20, 2020

Trupanion has been extremely easy to work with.

Trupanion has been extremely easy to work with. Given our circumstances of our kitty being so young, the ability to do everything we could was helpful knowing Trupanion was here. Great service and ease of use for claims. Thank you!

Insurer: Trupanion

By:

Useful

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