Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion is AWESOME!!!
Trupanion staff are always friendly and are so concerned for the health of our golden retriever. In the past year our fubaby was diagnosed with cancer and later had to have ACL surgery on her right hind leg. Trupanion was quick in approving and paying these claims. No hassles at all. Then ACL surgery we got a pre-approval upfront so there was no out of pocket money upfront. Their insurance cover a lot. We are so grateful for Trupanion and the care they provide.
Insurer: Trupanion
By: Emily
Great!
Always very easy, and everyone is helpful. Money gets reimbursed very quickly!
Insurer: Trupanion Canada
By: Sarah
A dog with special needs
My dog needs constant medical attention. TruPanion responds quickly. .
Insurer: Trupanion
By: Beverly
D. Clark
Very fast and accurate service
Insurer: Trupanion
By: Dwayne
I was real happy with the staff that I talked to he was very helpful.
I was real happy with the staff that I talked to, he was very helpful.
Insurer: Trupanion
By: Joan
Oh no, I don't do titles - you name it.
Trupanion was quick to get on the bandwagon and take care of the situation. They don't hassle they just get the job done in a efficient and polite manner.
Insurer: Trupanion
By: Sylvia
Thanks Trupanion!
Easy, fast, professional, comprehensive. Thank you!
Insurer: Trupanion
By: Cecilia
Very pleasant and friendly
Very pleasant and friendly
Insurer: Trupanion
By: Robin
you can choose your deductible and monthly payment.
you can choose your deductible and monthly payment. Excellent customer service readily answers all questions.
Insurer: Trupanion
By: Ann
Excellent assistance by customer service to explain any clarifications needed and claim process is pretty easy.
Excellent assistance by customer service to explain any clarifications needed and claim process is pretty easy.
Insurer: Trupanion Canada
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