Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Answered all my questions.
Answered all my questions. Everyone there is always helpful.
Insurer: Trupanion
By: Diana
Courteous and knowledge.
Courteous and knowledge. Very pleasant experience
Insurer: Trupanion
By: Debra
Good coverage knowledgeable helpful and works directly with participating vets.
Good coverage, knowledgeable, helpful and works directly with participating vets.
Insurer: Trupanion
By: Mary
Help was instant ...and caring.
I was so pleased with the quick response and thoughtfulness of Trupanion. They immediately took my claim explained what would happen every step of the way. I had no worries and the check was there in record time . I was amazed. I am so happy I have Trupanion for my Shelby ....Thanks Sharon
Insurer: Trupanion Canada
By: Sharon
Very friendly and knowledgeable.
Very friendly and knowledgeable. Enjoyed our conversation. Will recommend Trupanion.
Insurer: Trupanion Canada
By: Charlene
Very friendly and professional staff always there to help you out when anything happens to my pet.
Very friendly and professional staff always there to help you out when anything happens to my pet. Very caring and is always clear helpful with any problems.
Insurer: Trupanion Canada
By: Royann
Chad was great.
Chad was great. Still hoping my appeal will be approved though.
Insurer: Trupanion
By: Cameron
Chad was super friendly and compassionate.
Chad was super friendly and compassionate.
Insurer: Trupanion
By: Lisa