Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


June 24, 2020

Great company...caring always there

Nation wide pet insurance is the best all around company..we have been together 13 years and getting stronger everyday.

Insurer: Nationwide

By: Frances

Useful
June 24, 2020

Thankful for Nationwide Pet Insurance

Nationwide was there for my dog. I can call the 24 hr vet line for there input before I go to the vets office or not. Submitting claims is easy n paid very quickly. I do recommend Nationwide to other pet owners.

Insurer: Nationwide

By: Tracy

Useful
June 24, 2020

Great service

Great service , ease of clim process

Insurer: Nationwide

By: Subbiah

Useful
June 24, 2020

Absolutely the best response time.!

Nationwide has been an incredible pet insurance company. The turn around time is phenomenal. Very happy with my service.

Insurer: Nationwide

By: HOLLY

Useful
June 24, 2020

Nationwide Pet Insurance co is one of the best if not the best on the market today.

I have been very pleased so far. The site is very user friendly and I have had no problems filing claims and receiving prompt payments. I feel that my dog is in good hands. I strongly recommend this company if you have a pet.

Insurer: Nationwide

By: Deanne

Useful
June 24, 2020

You made the claim process so easy at a time that was very stressful!

So impressed with Nationwide insurance. This was a sad and very scary time for our family, seeing our sweet fur baby Dexter so ill. We weren't sure if he would make it through. The huge vet bills only made it harder. Thank you for fantastic coverage and ease of submitting a claim. We are so happy to have insurance for our dog and cat though you!

Insurer: Nationwide

By: Allison

Useful
June 24, 2020

Great provider

Nationwide is amazing. Their staff is trained well and really cares about pets.

Insurer: Nationwide

By: Justin

Useful
June 24, 2020

Thank you!!!

Thank you for helping taking care of Lulu Mae! You have helped so much!!!

Insurer: Nationwide

By: Tammy

Useful
June 24, 2020

Thank you Nationwide for quick response

I’m glad that we chose Nationwide pet insurance. It always easy and faster to Submit, to process claim. Thank you for taking care of our little babies

Insurer: Nationwide

By: Mariia

Useful
June 24, 2020

Love Nationwide pet insurance

Always can count on Nationwide

Insurer: Nationwide

By: Ron

Useful

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