Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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I urge all my friends to get Trupanion
My dog is now 4 years old. I bought Trupanion Insurance when she was a puppy and it was the best thing I did! As a lab mix that is free-range, she is running through woods and fields all the time. So far she has broken three teeth and badly cut an artery right near her heart. These were huge expenses that I never anticipated. Trupanion has an easy claim process and has reviewed and approved my claims within days - once within 24 hours. Payment is also fast. I recommend them to all my friends with dogs
Insurer: Trupanion
By: Christopher
Great Insurance Company
Nationwide took excellent care of Jasper and his claim. So we did not need to worry about the money aspect of his surgery and just focus on helping him recover.
Insurer: Nationwide
By: Mel
Great company to work with for our pets insurance needs
Covered all issues with a quick payment of all claims. Called to clarify some of the details and the representative was very helpful and reminded me that the vethelpline® is available 24/7 for any questions. Enjoy working with Nationwide Pet Insurance for both our dogs.
Insurer: Nationwide
By: Thomas
Great service
Nationwide has always had great service and genuinely care for my Harley. Having pet insurance has given us so much peace of mind with all the unexpected things that could happen with our boy.
Insurer: Nationwide
By: Maria
Great claims service
So easy to submit a claim and reimbursement is so fast and easy
Insurer: Nationwide
By: Lisa
Great Service
Nationwide has great service and quickly pays claims.
Insurer: Nationwide
By: Carol
My veterinarian’s office is able to submit my claims for me and that is a reason I prefer to purchase with Nationwide.
My veterinarian’s office is able to submit my claims for me and that is a reason I prefer to purchase with Nationwide. This service makes my life easier. By the way, I was so happy with you that I did not renew my other dog’s policy with a competitor and instead purchased a policy with Nationwide. Elllie and Oliver are both healthy and happy!
Insurer: Nationwide
By: Staci
Very responsive customer service agents
Very responsive customer service agents and intuitive/easy to use claims system. Love it!
Insurer: Spot Canada
By: Jacqueline