Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Helpful and nice attitude.
Helpful and nice attitude.
Insurer: Trupanion
By: Susie
Great insurance coverage
Always fast efficient and pleasant.
Insurer: Trupanion
By: Denise
Haven't had much experience yet but the interaction I've had with anyone that I've spoken to has been great!
Haven't had much experience yet but the interaction I've had with anyone that I've spoken to has been great!
Insurer: Trupanion
By: Karyn
My experience with Trupanion Claims dept
Filing a claim with Trupanion is a very simple and straight forward process. The support staff is easy to get a hold of and very competent and helpful. It is obvious they are pet lovers themselves.
Insurer: Trupanion
By: Jeff
The on line claims filing system worked very well.
The on line claims filing system worked very well. But the best part were the employees. What a pleasure to speak with them.
Insurer: Trupanion
By: joel
Trupanion has always been amazing customer service wise but also the knowledge that we have insurance in case anything happens emergency wise is the BIGGEST relief!
Trupanion has always been amazing, customer service wise, but also the knowledge that we have insurance in case anything happens emergency wise is the BIGGEST relief! We will continue to have Trupanion on all of our dogs!
Insurer: Trupanion Canada
By: Tenille
Very friendly And helpful
Very friendly And helpful
Insurer: Trupanion Canada
By: Deana