Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Easy to submit claims and quick response.
Once I got around to setting up our account, everything went smoothly. Quick response and processing of our claims.
Insurer: Nationwide
By: Elizabeth
Pets Plus Us
Friendly staff and great service
Insurer: Pets Plus Us
By: Beata
Great service, but extremely expensive!
I've had excellent customer service from nationwide vet insurance, however I was very unhappy with the major increase in premiums and because of that, may cancel my policy.
Insurer: Nationwide
By: Kristine
Excellent
The ease of submitting a claim is great! I am hoping that we have finally discovered the root of Princess' skin allergy and your service has made it easy to deal with the expense of taking care of her. I have recommended Nationwide Pet Insurance to anyone who asks!
Insurer: Nationwide
By: Sandra
Trupanion is amazing and would recommend to anyone!!
I have had Trupanion for my pup since he was just a few months old and he is now almost 8. Trupanion is so easy to work with and incredibly fast to respond, usually within one day and then the check is in the mail! It's that easy! I never thought pet insurance could be such a breeze! Way easier than human insurance, that's for sure. Thanks Trupanion!! 😊
Insurer: Trupanion
By: Michelle
Very pleased with service they have provided for my pet.
Very pleased with the service they have provided. Claims have been processed in a reasonable time period and I am happy with the way things regarding my pet pet have been taken care of with no problems thus far.
Insurer: ASPCA
By: ELLEN
Great pet insurance
Love our pet Insurance. It's nice they check in to see how your pet is after a vet visit.
Insurer: Nationwide
By: Lordina
It was a very easy process
It was a very easy process. Check arrived and I was very pleased by how well Spot Pet Insurance handled my claim. Thank you very much. I am very satisfied.
Insurer: Spot Canada
By: Benjamin