Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Hound Mommy
Very responsive, excellent experience overall
Insurer: Trupanion
By: Agnes
Couldn't be easier
Submitted claims with Trupanion couldn't be easier and I love that I not only get email updates on the status of my claim, I get text messages, too.
Insurer: Trupanion
By: Remy
Great experience
My experience with trupanion was easy and fast. They helped ease the burden of a very difficult time. I would highly recommend.
Insurer: Trupanion
By: Hanna
great service great care helpful staff
great service great care helpful staff
Insurer: Trupanion Canada
By: Shelagh
Because whoever I talk to is very helpful!
Because whoever I talk to is very helpful!
Insurer: Trupanion
By: Niki
Because you have exceptional coverage and your customer service is A+.
Because you have exceptional coverage and your customer service is A+.
Insurer: Trupanion
By: Sydney
Definitely worth the investment!
Filing a claim has never been simpler. Communication from Trupanion is fast and the claims were handled just as fast. Would highly recommend.
Insurer: Trupanion
By: Brad
Excellent communication and prompt payment
Excellent communication and prompt payment
Insurer: Trupanion
By: Janet