Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Quick and Easy
I usually give the form to Roxy’s provider to submit and within a week the payment is deposited in my account
Insurer: Nationwide
By: Faith
good service
ease of payment. Very nice people on phone
Insurer: Nationwide
By: Beverly
You guy are awesome
It’s always a pleasure working with your team and filing claims through nationwide things are always evaluated and Processed in a timely manner
Insurer: Nationwide
By: Patrick
Love it
Love Nationwide! The ease of submitting claims and the customer service are fantastic
Insurer: Nationwide
By: Karen
Great for pets and Great for owners
I have insured two mastiffs with Nationwide and they are by far the best company to work with. I love the ease of uploading my claim and having it direct deposited into my bank. They are also very willing to go the extra mile to get additional information from your vet when necessary.
Insurer: Nationwide
By: Kathy
Awesome.
The reimbursement process has improved greatly as compared to when we had our other Corgi “Rocco”. We use to have to wait 3 to 4 weeks to get reimbursed. But now we are getting reimbursed in a week. We appreciate the quickness Of reimbursement and how easy it is to submit a claim.
Insurer: Nationwide
By: Cecilia
Getting pet insurance is the best decision I’ve made
Filing claims is quick and easy and the refunds are distributed quickly
Insurer: Nationwide
By: Leslie
VERY PLEASED!!!!
Very pleased with the ease of claims submission and quick reimbursements! The mobile app is great, easy to navigate and upload invoices etc. I'd highly recommend Nationwide Pet Insurance based on my experience so far.
Insurer: Nationwide
By: Lisa
Simple claims, speedy money to your account
We really appreciate the ease of the claims process and how quick the reimbursement process is.
Insurer: Nationwide
By: Ethan
Excellent
I have had nothing but great experience with nationwide!
Insurer: Nationwide
By: Mary