Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy peasy for your doggy!
The process is quick and painless! I had to make an amendment and it was the easiest thing I've ever done.
Insurer: Trupanion Canada
By: Amelie
Because your agents are legit awesome
Because your agents are legit awesome
Insurer: Trupanion
By: Rebecca
each time I call your firm EACH representative is helpful knowledgeable and kind .
each time I call your firm EACH representative is helpful, knowledgeable and kind ... it is a pleasure to call and I ALWAYS get my issue resolved
Insurer: Trupanion
By: Bonnie
Rocket's medical journey
I am eternally grateful to trupanion's support with Rocket, my miniature pinscher. Without the help of trupanion I would not be able to provide Rocket the medical intervention he needs for his chronic pancreatitis. Thank you for your help.
Insurer: Trupanion
By: Dawn
Ms.Kathryn Woods
I have just joined and had a pet emergency just hours after! So far my dealings with Trupanion have been very good.When I called on a Saturday night after 11,the woman I spoke to was pleasant and very helpful.After receiving my bill,I had to call again and Patrick,the gentleman helping me,was able to assist me and make me laugh.
Insurer: Trupanion
By: Katherine
Lani took extra time to explain the complicated insurance language.
Lani took extra time to explain the complicated insurance language. very personable, keep her around
Insurer: Trupanion
By: Stan
They are helpful and informative anytime I call them for information.
They are helpful and informative anytime I call them for information.
Insurer: Trupanion
By: Marilyn
Excellent Customer Service Representative
My representative was outstanding
Insurer: Trupanion Canada
By: Amanda
highly efficient customer service
Phenomenal customer service! All of my questions were answered and sign up was quick and easy.
Insurer: Trupanion Canada
By: Kim
Streamlined experience
The ease of the process is streamlined. My vet submits all necessary paperwork and Trupanion takes care of the rest.
Insurer: Trupanion Canada
By: Mandip