Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Never had a problem with them.
Never had a problem with them. Always friendly and polite when you call.
Insurer: Trupanion
By: Ray
Filing a claim is easy and when I need to call customer service they're always human and very helpful!
Filing a claim is easy, and when I need to call customer service, they're always human and very helpful!!
Insurer: Trupanion
By: Cortny
Friendly efficient staff and willingness to pay bills.
Friendly, efficient staff and willingness to pay bills.
Insurer: Trupanion
By: Regina
They are wonderful!
They are wonderful!
Insurer: Trupanion Canada
By: Jennifer
Great customer service
Great customer service
Insurer: Trupanion
By: Stephanie
I have had great experiences with Trupanion and its representatives.
I have had great experiences with Trupanion and its representatives. I recommend Trupanion to anyone looking for Pet Insurance.
Insurer: Trupanion
By: Becky
I have not had this insurance long enough yet to really score it but Diane was very nice and informative.
I have not had this insurance long enough yet to really score it, but Diane was very nice and informative.
Insurer: Trupanion
By: Rebecca
I love trupanion your people have all been as sweet sympathetic caring and patient.
I love trupanion your people have all been as sweet sympathetic caring and patient. It is so important to know that in times of dire need there is someone who is there waiting to help you and hold your hand.
Insurer: Trupanion
By: Annette