Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


August 11, 2020

Always available to talk answer questions compassionate and makes filing a claim super easy

Always available to talk, answer questions, compassionate, and makes filing a claim super easy

Insurer: Trupanion

By: Marcia

Useful
August 11, 2020

Good customer service

Good customer service

Insurer: Trupanion

By: Colleen

Useful
August 11, 2020

Sara was extremely helpful and kind

Sara was extremely helpful and kind

Insurer: Trupanion

By: Jamesia

Useful
August 11, 2020

Trupanion starts the claim process the day I submit.

Trupanion starts the claim process the day I submit. Thank you for your help with each claim.

Insurer: Trupanion

By: Toni

Useful
August 11, 2020

They are very friendly and efficient.

They are very friendly and efficient.

Insurer: Trupanion Canada

By: Moira

Useful
August 11, 2020

customer service is amazing

customer service is amazing

Insurer: Trupanion

By:

Useful
August 11, 2020

Easy to reach and helpful

Easy to reach and helpful

Insurer: Trupanion

By: Rocky

Useful
August 11, 2020

Excellent customer service with friendly knowledgeable representative.

Excellent customer service, with friendly, knowledgeable representative.

Insurer: Trupanion

By: Christopher

Useful
August 11, 2020

Good service

Good service

Insurer: Trupanion

By: Ivan

Useful
August 11, 2020

Great conversation with a helpful operator!

Great conversation with a helpful operator! Alexis was awesome

Insurer: Trupanion

By: James

Useful

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