Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


August 15, 2020

Useful friendly and customer service super helpful.

Useful, friendly and customer service super helpful.

Insurer: Trupanion

By:

Useful
August 15, 2020

Quick, easy and clear

Very easy enrolement process, with a clear website and assistance on hand if you need it.

Insurer: Trupanion

By: Helen

Useful
August 15, 2020

they look after my pet every time i have claim quick response staff are very polite and helpful.

they look after my pet every time i have claim quick response staff are very polite and helpful.

Insurer: Trupanion Canada

By:

Useful
August 15, 2020

Awesome service

Always have a good experience with incredibly fast decisions. Thank you.

Insurer: Trupanion

By: Jessica

Useful
August 15, 2020

Customer service was very good and fast!

Customer service was very good and fast!

Insurer: Trupanion

By:

Useful
August 15, 2020

Great service

Excellent. Prompt response.

Insurer: Trupanion

By: Susan

Useful
August 15, 2020

Great customer service and coverage

Great customer service and coverage

Insurer: Trupanion

By:

Useful
August 15, 2020

great help

great help

Insurer: Trupanion

By: Kim

Useful
August 15, 2020

Paw-fect!!!

Phil was more than helpful for this first time puppy owner!!!

Insurer: Trupanion

By: Samantha

Useful
August 15, 2020

First experience.

Positive experience. It was my first claim. Doctors office filed the claim. I received notification immediately and received the final decision within a few days.

Insurer: Trupanion

By: Kathleen

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.