Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Best pet insurance ever!
Amazing as always. Super fast and responsive.
Insurer: Trupanion
By: Lori
Gave me all the information quick and fast
Gave me all the information quick and fast
Insurer: Trupanion
By: Cody
Excellence at it's best!
Hi, actually first time I've had insurance and I'm so glad I chose trupanion it's already paid off, (unfortunately) very nice people, and I'm very happy! Thankyou
Insurer: Trupanion
By: Kim
Highly re recommended by my daughter who Carrie's insyr as nce on her pet's.
Highly re recommended by my daughter who Carrie's insyr as nce on her pet's. Brian was very helpful with a few details on the phone that helped with my enrollment.
Insurer: Trupanion
By: Sheila
Tory was such a doll.
Tory was such a doll. Answered all of my questions. Give her a raise!
Insurer: Trupanion
By: JOSHUA
Very courteous and professional.
Very courteous and professional.
Insurer: Trupanion
By: Romari
Every time I have talked to someone from this company I have had a positive experience.
Every time I have talked to someone from this company I have had a positive experience.
Insurer: Trupanion Canada
By: Barbara
The best !!!
Everyone I've spoke to were so kind and understanding,,and very helpful,I'm glad I joined today ??
Insurer: Trupanion Canada
By: Sharon
I came with a bunch of questions and situations.
I came with a bunch of questions and situations. He answers all of them to my satisfaction. I'm a very analytical person so I go through everything with a fine tooth comb. He didn't get frustrated and was very please to call me back when I needed some time to think about which plan I wanted. I left with the $0 plan and the extra care on top. Would HIGHLY recommend to anyone. Bonus that he explained my vet was a partner vet. I also didn't know there was any insurance plan that I didn't pay first, will be recommending to anyone.
Insurer: Trupanion Canada
By: Chantalle