Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Friendly updated me as to when processing may start.
Friendly, updated me as to when processing may start.
Insurer: Trupanion
By: Kathy
Great service!
Prompt processing of claim and was kept up to date with frequent emails
Insurer: Trupanion
By: Pauline
Wes was great and easily helped me with what I needed!
Wes was great and easily helped me with what I needed!
Insurer: Trupanion
By: Christina
Pumpkin gives us peace of mind
Pumpkin gives us peace of mind knowing our pup is protected with amazing coverage. Their customer service is fantastic, and Bernie loved his welcome box with a cute toy!
Insurer: Pumpkin
By: Jessica
Alan was helpful and knowledgeable.
Alan was helpful and knowledgeable. Answered my questions and gave my little fur princess well wishes. Thank you all for helping me care for my little girl.
Insurer: Trupanion
By:
Quick and clear!
Always a swift reply and clearly communicated!
Insurer: Trupanion
By: Mindy
Trupanion is the best !
Always professional and prompt.
Insurer: Trupanion
By: Jan
Always so helpful and friendly
Always so helpful and friendly
Insurer: Trupanion
By: Liz