Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great pet insurance
My boys, Mario Joseph & Rory James have had Embrace since 2015. Having pet insurance has helped my sister and I have financially and it's nice to know that Embrace processes the claims in a timely manner. I would highly recommend.
Insurer: Embrace
By: Lisa
Because Andrea was very friendly even though at first I was an irritated customer.
Because Andrea was very friendly, even though at first I was an irritated customer. She stayed calm and at the end of our conversation I felt better about the call. She was helpful in regards of saving me money.
Insurer: Trupanion
By: Hannelore
Professional knowledgeable and understanding.
Professional, knowledgeable and understanding.
Insurer: Trupanion
By: Diane
Trupanion is efficient and compassionate
You are very prompt and efficient. Also, your communications are compassionate for my dog.
Insurer: Trupanion
By: Priscilla
Amazing customer service!
Amazing customer service!! Super fast service, easy to understand the process.
Insurer: Trupanion
By:
Amber like all your customer service people are the best!
Amber, like all your customer service people are the best!!!
Insurer: Trupanion
By: Loreli
Ari explain my policy and made me feel so much better after talking with her she is a wonderful employee and is very good at her job that is why I chose a 10
Ari explain my policy and made me feel so much better after talking with her she is a wonderful employee and is very good at her job that is why I chose a 10
Insurer: Trupanion
By: Heidi