Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Because Trupanion is always so helpful and I’ve never had a bad experience!
Because Trupanion is always so helpful and I’ve never had a bad experience!
Insurer: Trupanion
By: Alicia
Friendly staff ease of use
Friendly staff, ease of use
Insurer: Trupanion
By: Stephanie
Good customer service
Good customer service
Insurer: Trupanion
By: Andrew
It’s a pleasure to talk with someone(always the case)who understands being a pet owner & is most helpful ???????
It’s a pleasure to talk with someone(always the case)who understands being a pet owner & is most helpful ???????
Insurer: Trupanion Canada
By: Judy
Any time I’ve called Trupanion they’ve always been friendly and more than willing to go over any parts of my contract I have questions on.
Any time I’ve called Trupanion, they’ve always been friendly and more than willing to go over any parts of my contract I have questions on. This holds true for my current dog and my future rescue.
Insurer: Trupanion
By: Jerry
Communicated well and was very helpful.
Communicated well and was very helpful.
Insurer: Trupanion
By: Sara
Easy to speak with a consultant.
Easy to speak with a consultant. Answered all my questions. Plus, very kind and sent well wishes to my pup and me during a difficult time!
Insurer: Trupanion
By: Amy
Excellent service.
Excellent service.
Insurer: Trupanion
By: Laurie