Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Because very helpful
Because very helpful
Insurer: Trupanion
By: Sandy
Great assistance and friendly and knowledgeable
Great assistance and friendly and knowledgeable
Insurer: Trupanion
By: Terri
Helpful and responded quickly
Helpful and responded quickly
Insurer: Trupanion
By: Darius
feel that my concerns and needs were NOT taken into consideration
feel that my concerns and needs were NOT taken into consideration
Insurer: Trupanion
By: Pete
Always had a positive experience with anyone I spoke to.
Always had a positive experience with anyone I spoke to. Also the refunds are always done in a timely manner.
Insurer: Trupanion
By: Debra
Caitlin was very helpful and curious.
Caitlin was very helpful, and curious.
Insurer: Trupanion
By: James
Everyone is always lovely and helpful at Trupanion.
Everyone is always lovely and helpful at Trupanion. I recommend you to friends all the time!!
Insurer: Trupanion
By: Donna
great service.
great service. immediate response.
Insurer: Trupanion
By: Marlene
Greg was amazing
Greg was amazing
Insurer: Trupanion
By: Marlene
I have been with Trupanion for years and always had the best of service for any questions claims etc.
I have been with Trupanion for years and always had the best of service for any questions, claims, etc. Always quick to answer and claims are handled most efficiently.
Insurer: Trupanion
By: Bonnie