Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Because the people are very nice.
Because the people are very nice.
Insurer: Trupanion
By: lisa
Because Trupanion does what they say they’re going to do.
Because Trupanion does what they say they’re going to do. They have literally saved my dogs life, because I’m not sure if we could have afforded her care otherwise.
Insurer: Trupanion
By: Holly
Friendly excellent customer service very helpful
Friendly, excellent customer service, very helpful
Insurer: Trupanion
By: Shelley
Jason was super sweet and helped me update my payment info ??
Jason was super sweet and helped me update my payment info ??
Insurer: Trupanion Canada
By: Leslie
Great experience with Trupanion.
No hassle with Trupanion. Highly recommended!
Insurer: Trupanion Canada
By: Kwame
Always been great speedy service.
Always been great, speedy service.
Insurer: Trupanion
By: Sara
Always have a positive response when I call.
Always have a positive response when I call. Toyna was awesome.
Insurer: Trupanion
By: Sophie
Always great service
As always, Trupanion responded promptly, explained what was covered, and made me feel confident that they were on top of things. I'm very grateful for the coverage and very glad I made the decision to cover my dog and that I chose Trupanion.
Insurer: Trupanion
By: Roberta