Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total

Other Categories

Payment Experience 15,064

Claim Coverage 64,778

Customer Service 77,069

Price Satisfaction 23,527

Other 15,656

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42401 - 42410 of 77069 results

September 08, 2020

A scam

I have insured multiple dogs over many years with pets best and not filed a claim for years. One claim now for an unprecedented issue and it is denied. What a scam! I have paid thousands, many thousands, of dollars into this company and they won’t reimburse. So sorry I ever recommended them to anybody. I won’t be doing so again.

Insurer: Pets Best

By: Brenda

Useful

Verified September 08, 2020

Thank you so much Trupanion for being there for my PetI!

My beloved Pembroke Corgi started having issues earlier this year that required major surgery last week. I am delighted to say that Trupanion was there for me to offset a very expensive bill. Thanks again for the prompt response to the Veterinary office billing department. You are the best!!

Insurer: Trupanion

By: mARC

Useful