Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Once again Trupanion was there for me
My dog was attacked at a dog park and needed stitches. It was an expensive day at the vet but Trupanion was there as usual for me. Claim was processed effortlessly and fair. I keep expecting to be disappointed because insurance companies are so difficult to deal with most of the time. Please keep up the good work Trupanion. The stress of a pet injury is enough to worry about!
Insurer: Trupanion
By: ROBERT
User friendly company
My best decision was to get pet insurance, but on top of that, healthy paws made the process so easy to process claim with quick response and simple breakdown of my coverage no questions asked. Thank you healthy paws.
Insurer: Healthy Paws
By: Saejin
Flawless care for my Leo’s eye surgery
From start to finish. Professional caring and informative
Insurer: Trupanion
By: Joanne
Each time I speak with someone at Trupanion it is a very very nice experience.
Each time I speak with someone at Trupanion, it is a very, very nice experience. Harmony was so friendly and professional, and very helpful in answering my questions about the claim process. I needed to make several claims for meds and appointments our dog had with vets, the last few weeks.
Insurer: Trupanion
By: Wendy
Harmony was excellent
Harmony was excellent
Insurer: Trupanion
By: Karen
Have had Trupanion for years.
Have had Trupanion for years. Staff is always kind professional and speak clear English
Insurer: Trupanion
By: Daniel
My dog (Harley) got excellent attention!
My dog (Harley) got excellent attention!
Insurer: Trupanion
By: Susan
They were easy to talk to
They were easy to talk to
Insurer: Trupanion
By: Pam
Kali
Was very easy to understand on line. But when I called concerning a a 30 dollar charge, the person said she would get back to me and she did not.
Insurer: Trupanion Canada
By: Brian