Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Each time I speak with someone at Trupanion it is a very very nice experience.
Each time I speak with someone at Trupanion, it is a very, very nice experience. Harmony was so friendly and professional, and very helpful in answering my questions about the claim process. I needed to make several claims for meds and appointments our dog had with vets, the last few weeks.
Insurer: Trupanion
By: Wendy
Harmony was excellent
Harmony was excellent
Insurer: Trupanion
By: Karen
Have had Trupanion for years.
Have had Trupanion for years. Staff is always kind professional and speak clear English
Insurer: Trupanion
By: Daniel
My dog (Harley) got excellent attention!
My dog (Harley) got excellent attention!
Insurer: Trupanion
By: Susan
They were easy to talk to
They were easy to talk to
Insurer: Trupanion
By: Pam
Kali
Was very easy to understand on line. But when I called concerning a a 30 dollar charge, the person said she would get back to me and she did not.
Insurer: Trupanion Canada
By: Brian
Always helpful & redonda in a timely manner
Always helpful & redonda in a timely manner
Insurer: Trupanion
By: Becky